Shipping
Thank you for shopping at ralphzabel.com! Here’s everything you need to know about how your order is packaged, shipped, and delivered.
1. Processing Time
All prints and the book are handmade, carefully prepared, and packaged by the artist — from order to dispatch this typically takes 2–5 weeks. You’ll receive a confirmation email with tracking information (where available) as soon as your order ships.
Pre-ordered products list an estimated launch date on the product page; the shipping process for those starts once that date has passed.
2. Shipping Costs
Shipping is calculated automatically at checkout based on your destination and what’s in your order. Here’s what to expect:
Netherlands
•1 book: €4.50
•2 or more books: €6.95
•5 or more books: €8.75
•Small unframed prints (A4 or up to 24×30cm): €4.50
•As soon as a framed print or larger parcel item is in your order, shipping is a flat €8.75 for the whole order — and your book ships along for free
Europe (outside the Netherlands)
•1 book: €9.95
•2 books: €12.50
•3 or more books: €14.00
•Small unframed prints (A4 or up to 24×30cm): €9.95
•Framed prints, larger prints, or other parcel items: €14.00
Worldwide
•1 book: €14.95
•2 books: €24.00
•3 or more books: €34.95
•Small unframed prints (A4 or up to 24×30cm): €14.95
•Framed prints, larger prints, or other parcel items: €34.95
All prices include VAT. The exact cost for your order is always shown before you pay.
3. Delivery Times
Estimated delivery times are as follows:
•Within the Netherlands: 1 – 3 business days
•Within Europe (outside the Netherlands): 5 – 15 business days
•Worldwide: 15 – 25 business days
These are estimates and may vary due to postal delays, customs processing, or other circumstances outside our control.
4. Customs & Import Taxes
For international orders, buyers are responsible for any customs duties, taxes, or import fees charged by their country. We’re not responsible for delivery delays caused by customs.
5. Lost or Delayed Shipments
We do our best to make sure every order arrives safely and on time, but we’re not responsible for delays caused by shipping carriers. If your package is significantly delayed, get in touch and we’ll do what we can to help.
6. Contact Us
Questions about shipping? Reach out any time:
hello@ralphzabel.com
Thank you for supporting our art!